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Cognetix

Advanced cognitive tools enhance safety, security, culture, and recruiting

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Home » Services » Insider Threat

Insider Threat

Identify Potential Threats Before They Arise

  • Judgment (decision-making patterns) changes before behavior manifests itself
  • Factors such as stress levels, self-esteem, patience, intolerance alert us to “at risk” individuals
  • Our tool lends itself well to reassessments
  • Tools are applicable to current employees and as part of a hiring process

Tools and Processes

  • Have a proven track record for identifying at-risk employees
  • Are impossible to game
  • Provide templates to deal with at-risk individuals
  • Allow management to counsel or monitor
  • Are different from personality assessments
  • Allow you to track individual and group trends
  • Can be customized for your company and situation

We Measure RISK Posed By…

  • Inability to cope with stress
  • Susceptibility to influence
  • Poor judgment
  • Lack of concern for one’s surroundings
  • Inability to notice
  • Impulsivity
  • Disaffected/disgruntled employees
  • Highly Stressed Employees
  • Poor self-regard
  • Lack of concern for others
  • Disregard for protocols

Real-World Outcomes

The work of Dr. Robert Hartman, called the Judgment Index™ or Hartman Value Profile (HVP), was nominated for the Nobel Prize in 1973. The following are a few Judgment Index™ success stories.

Reduced Turnover Reduces Insider Threat Risk

Blue Cross Blue Shield of Tennessee historically experienced nearly 40% annual turnover in its Customer Service Center. The Judgment Index™ was added to the screening process after patterns in response from long-term employees in that position were compared to those leaving the position. In the first year, after partial implementation, turnover dropped to 19%. After full-implementation in the second year, turnover was reduced to 7% and has stayed in single digits for more than a decade. Reduced turnover results in more stable employee base and recruiting of targeted employees reduces insider threat risk.

A Terrorist Assessed

Though he was not assessed for insider threat, a terrorist on American soil was evaluated and would have been identified on our cyber/insider threat template. The template alerts to individuals at-risk to self and to others. Judgment Index™ scores patterns across multiple scales that, when combined, identify people struggling with self-image, high stress, or a highly critical nature or disregard for accepted rules and norms.

Identified At-Risk Individual

A project-lead spearheading a new product performed an assessment that quickly alerted a Judgment Index™ consultant to the potential for significant mistakes, either occurring or about to happen. Less than a month later this individual informed the leadership that a targeted customer had committed to a roll-out of their product and money would flow in 3 months. Related acquisitions occurred and staff was hired at the cost of tens of millions of dollars. Follow-up with the customer revealed a commitment was in place but revenue would not occur for 18 months. Chapter 11 bankruptcy was filed. The at-risk individual’s poor decision-making broke the company.

Too Good Can Be Bad

Extremely strong judgment may also indicate someone is a risk to an organization. Often those with exceptionally strong Judgment Index™ scores are easily frustrated or bored on the job. These individuals pose a risk for several reasons: (1) Frustration leads to “acting out;” (2) Boredom causes employees to look for shortcomings in the system that can be exploited for gain; (3) Attempts to outsmart the system are considered interesting instead of disturbing and; (4) Independent actions that avoid any teaming can be exploited by outside parties.

Limiting At-Risk Behavior

A Dallas based construction company reported “zero incidents” for five consecutive years after implementing the Judgment Index™ as part of their hiring process and annual employee assessments. The CEO commented “this is truly remarkable in an industry with risks at every turn.” The Judgment Index™ coupled with ongoing support helped the company develop a culture of safety and risk avoidance..

ARE YOU READY, WILLING, AND ABLE TO SEE THINGS AS THEY ARE?

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Dr. Joe Green,
President, Cognetix
(256) 508-2729 (Cell)
joe.green@cognetix-llc.com
Charles Plott,
Chief Technologist, Organizational Performance
(256) 509-2636 (Cell)

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